Update: Since I wrote this post last Spring, new victims of the face cream scam have emerged. They include Barack and Michelle Obama, Victoria O'Steen, Jill Rhodes (wife of Sean Hannity), and Priscilla Chan (wife of Mark Zuckerberg). Even though these celebrities have substantial resources to fight back against the fraud that is being perpetrated in their names, they evidently couldn't prevent it from happening in the first place. Furthermore, it appears that putting a stop to it isn't easy. The face cream scammers are very slick indeed!
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Since April, a story has been circulating that Joanna Gaines of the HGTV hit show Fixer Upper is quitting the show and leaving her husband to go into the cosmetics business. On April 17th, she wrote a blog post titled Don’t Believe Everything You Read.
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Since April, a story has been circulating that Joanna Gaines of the HGTV hit show Fixer Upper is quitting the show and leaving her husband to go into the cosmetics business. On April 17th, she wrote a blog post titled Don’t Believe Everything You Read.
“Always remember: if
you’re reading big, exciting news about us, and we did not confirm it on our
official sites, then proceed with caution. We are so thankful for your support—we wouldn’t be here
without you! And just in case you were wondering, YES! We are currently filming
season 5 of the show. No! I am not getting into the business of facial
creams. And No! We are not expecting baby #5. And no worries,
believing some of these stories happens to the best of us. In summary,
don’t buy the facial cream, friends.” Joanna Gaines
This facial cream
business is, ironically, a disgusting example of fake news. The people who are
selling the product have, apparently, been using Joanna Gaines’s image and
reputation to hawk their own products. Think about that. You put your heart and soul into a business for
years, or maybe decades, build a solid reputation and achieve a degree of
success. Then someone comes along who takes a shortcut to success by building
their own business on your reputation. To make matters worse, they rip people
off in your name.
These sleazebags
concocted the story about Mrs. Gaines' “new venture” and disseminated it on
websites that look legitimate, until you scratch beneath the surface. New
incarnations of the story are popping up on shiny new webpages with some
frequency. Although they look very nice, they're excellent examples of how
people are making big money with fake news.
Telltale signs that
the pages are fake start with the logo at the top left corner. One page that I
came across has a logo for Entertainment Today Insider News. That doesn’t match
up at all with the domain name for the website. Also, a Google search for that
name turned up nothing.
There’s a navigation
bar at the top of the webpage with four items: Love, Celebs, Beauty, and Gift
Ideas. The four links, along with a link from the logo, all lead to a page for
requesting a trial order of the face cream.
The article headline
says, “Joanna Gaines Calls Time On Fixer Upper and Shocks Fans by Announcing
Her Resignation.”
That’s followed by a
horizontal section which says, “As seen in The New York Times, Today, and
Redbook.” However, there’s no such story on the associated websites. On
April 27th, 2017, Redbook and Today did publish articles about the
fake news story.
Joanna Gaines is not
the only celebrity being exploited this way. Check out this Snopes post about
the way the face cream hucksters operate.
Herb Weisbaum of NBC
also wrote a great article about this scheme in October, 2016. At that time,
Joy Behar was the main target of the fake face cream scheme. The article cited
is very similar to the more recent one about Joanna Gaines.
Two Common Signs of
Fake News Websites
Many fake news
websites, including the ones pushing the facial cream, have a few things in
common. Frequently, there are no About Pages. Legitimate websites always have
an About Page. Also, the name of the person who wrote the article is not
included. Writers normally want their names on their work.
Small print can lead
to a big recurring bill.
I clicked through the
ordering page to see if there was any fine print. The order placement page did indeed have some tiny gray
print.
“YOU HAVE 14 DAYS
AFTER ORDERING YOUR TRIAL TO CANCEL FOR ANY REASON BEFORE YOU ARE AUTOMATICALLY
ENROLLED INTO OUR MONTHLY BEAUTY SUBSCRIPTION. WE'LL CHARGE YOUR CREDIT CARD
$89.95/MONTH UNLESS YOU CALL TO CANCEL.”
People place their
orders and the charge shows up on their credit card bills weeks later. By the
time many become aware of what they’ve signed up for, some have been billed
twice. $179.90, plus shipping, seems pricey for a trial order, especially when
the large print presented it as free.
Why do schemes like
this work so well?
The campaign to sell
facial cream appears to be very well orchestrated. Although the story has been
debunked, it is still being circulated and shared. It just keeps popping up.
Here are three reasons why.
- There’s
an enormous market for beauty products.
- Joanna
Gaines has a huge following. Her fans really love her and they trust her.
- Whoever
put the campaign together has great web design and communications skills,
and knows how to push the right buttons to get people to react without
thinking.
How can people protect
themselves?
- When
a website has no About Page or an article or blog post has no named
author, move on.
- Click
on some of the links. If they all lead to a page for ordering something,
proceed with great caution.
- Read
the small print before placing an order. Neglect to do that, and you could
be out hundreds of dollars that you will never get back.
If it seems too good to be true, like getting a
free jar of a miraculous new face cream which has been endorsed by your
favorite celebrity, it's probably fake news designed to defraud people of their
money. Think twice before you click.
Don’t be fooled. Read Fake News 101: How to Recognize Fake
News and Avoid Being Fooled By It. Now available on Kindle and in paperback at
Amazon.com.Related articles
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